These Terms of Service (hereinafter referred to as the “Terms”) are a set of legally binding regulations established between you and the Company. They comprehensively and meticulously govern every aspect of your access to, as well as your utilization of, all services provided by the Company. This encompasses the Company’s official websites, mobile applications, a diverse array of casual games, and any other services accessible through our platforms, which are collectively referred to as the “Services” within the context of these Terms. Before you commence using the Services, it is of paramount importance that you undertake a thorough and detailed reading of these Terms. By accessing or engaging with the Services in any manner, you explicitly signify your unwavering acceptance and agreement to be fully bound by the provisions of these Terms. In the event that you find yourself in disagreement with any portion, no matter how seemingly minor, of these Terms, you are required to immediately and irrevocably cease all use of the Services.
(I) Age Requirement
In order to be eligible to use the Services provided by the Company, you must
have attained the age of at least 13 years old. This age restriction is firmly in place
to ensure compliance with various legal requirements and to safeguard the well - being
of our users, especially the younger demographic. If you are under the age of 13, we
earnestly and respectfully request that you refrain from using our Services. For users
who fall within the age range of 13 to 18 years old, it is an absolute prerequisite that
parental or guardian consent is obtained prior to using our Services. This consent
serves as a crucial safeguard to protect the interests and privacy of minors in the
online environment. We are wholeheartedly and unwaveringly committed to adhering to all
relevant laws and regulations concerning minors' online activities. Our primary
objective in this regard is to create a safe, secure, and nurturing digital space where
minors can enjoy our Services without compromising their privacy or well - being.
(II) Account
Registration
Certain services offered by the Company mandate the creation of an account.
During the registration process, you are legally obligated to furnish accurate,
comprehensive, and up - to - date personal information. This information typically
includes, but is not limited to, your full legal name, date of birth, valid email
address, mobile phone number, and a secure password. It is essential that the
information you provide is truthful and current, as it forms the basis of your
interaction with our Services. You bear the sole and exclusive responsibility for
maintaining the strict confidentiality of your account information. Under no
circumstances should you share your account details, especially your password, with any
other individual. Any activities that occur under your account will be attributed to
you, and you will be held fully accountable for all such actions. The Company shall not
be held liable for any losses or damages that may arise as a direct or indirect result
of your failure to adequately protect your account information. It is your duty to take
all necessary precautions to ensure the security of your account, such as using strong,
unique passwords and enabling two - factor authentication where available.
(III) Compliance with
Laws
When using our Services, you are required to strictly comply with all applicable
laws and regulations, with particular emphasis on those in the [specific jurisdiction]
where you access the Services. This means that you must adhere to local, national, and
international laws that govern online activities, data protection, intellectual
property, and other relevant areas. Any use of our Services for illegal or inappropriate
activities is strictly and categorically prohibited. Such prohibited activities
encompass a wide range of behaviors, including but not limited to intellectual property
infringement, which includes the unauthorized use, reproduction, or distribution of
copyrighted materials; harassment of other users, which may involve sending unwanted
messages, making threats, or engaging in any form of conduct that causes distress or
discomfort; and the dissemination of harmful or illegal content, such as content that
promotes violence, hate, or illegal activities. By using our Services, you represent and
warrant that you will abide by all applicable laws and regulations, and you will not use
our Services to engage in any illegal or unethical behavior.
(IV) Account Nature
User accounts are exclusively and specifically intended for personal use only.
This means that you are not permitted to transfer, sell, lease, or share your account
with any third parties. The account is tied to your individual identity and is designed
to provide you with a personalized and secure experience. Sharing your account can lead
to a variety of issues, including security breaches, unauthorized access to your
personal information, and violations of our Terms. If we detect any unauthorized third -
party use of your account, we reserve the absolute right to suspend or terminate the
account without prior notice. In addition to taking such actions, we will also take
appropriate measures to protect the rights and interests of other users, such as
investigating the incident, blocking the unauthorized access, and reporting any illegal
activities to the relevant authorities.
(V) Use License
We grant you a limited, non - transferable, and non - exclusive license to use
the Services solely for personal entertainment purposes. This license is subject to the
terms and conditions outlined in these Terms. Without our prior written consent, you are
strictly prohibited from using the Services for any commercial activities. Commercial
activities include, but are not limited to, streaming our games for profit, which
involves using our game content to generate revenue through platforms such as Twitch or
YouTube; using game content in advertising without permission, which may involve
incorporating our game assets, characters, or gameplay into promotional materials; and
creating derivative works for commercial gain, which includes modifying our game content
and selling it as a new product. By using our Services, you confirm that you meet all of
the above - mentioned eligibility criteria, and you understand and agree to the
limitations of the use license. We reserve the right to update and modify the user
eligibility terms at any time, and it is your responsibility to regularly review these
terms to ensure ongoing compliance.
(I) Service Content
The Company offers a rich, diverse, and extensive range of casual gaming
services designed to cater to the varied interests and preferences of our users. Our
service offerings include game downloads, which allow you to easily install and enjoy
our games on your devices; seamless installations that ensure a smooth and hassle - free
setup process; engaging online gaming experiences that enable you to interact with other
players from around the world; and in - game purchase options that provide you with the
opportunity to enhance your gaming experience by acquiring virtual items and currency.
We are constantly and continuously dedicated to enhancing our Services. This involves
introducing new and exciting game content on a regular basis, optimizing game
performance to ensure smooth gameplay, and enriching gameplay with innovative features
and mechanics. Whether you are a fan of thrilling puzzle games that challenge your mind,
relaxing simulation games that offer a peaceful escape, or immersive role - playing
adventures that transport you to new worlds, our aim is to deliver high - quality
entertainment that exceeds your expectations.
(II) Service Changes
We reserve the inherent right to modify the content, functions, and rules of the
Services in accordance with our business development needs. These changes may be
necessary to adapt to technological advancements, market trends, or user feedback. Such
changes may involve adjustments to gameplay mechanics, which could include changes to
how the game is played, such as modifying the controls, rules, or objectives; updates to
Virtual Items and Currency, which may affect their availability, value, or
functionality; and modifications to service fees, which could include changes to the
cost of in - game purchases or subscription services. We understand the importance of
keeping you informed about these changes, and we will make every reasonable effort to
notify you in advance of such changes through various channels, such as in - app
notifications, emails, or official website announcements. If you continue to use the
Services after the changes have been implemented, it will be deemed as your acceptance
of the new Terms. It is your responsibility to stay informed about these changes and to
review the updated Terms regularly to ensure that you are aware of any modifications
that may affect your use of the Services.
You acknowledge and agree that if the Company, at its sole and absolute discretion,
determines that you have violated our code of conduct, we reserve the right to take
appropriate and necessary actions. These actions may range from restricting your access
to certain content or features of the Services to suspending or terminating your account
and prohibiting you from using some or all of the Services. Our code of conduct is
designed to create a safe, respectful, and enjoyable environment for all users, and we
expect all users to abide by these rules.
When using the Services, you must scrupulously avoid the following behaviors:
Inappropriate Content Dissemination: You are strictly prohibited from
transmitting, posting, or displaying any offensive content. This includes content that
is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful,
pornographic, or discriminatory based on race, ethnicity, gender, religion, or other
protected characteristics. Such content can cause distress, harm, or offense to other
users and undermine the positive and inclusive environment we strive to create. When
interacting with other users, it is essential that you use respectful and appropriate
language at all times. This means refraining from using offensive language, making
derogatory remarks, or engaging in any form of communication that is disrespectful or
inappropriate.
Infringement of Others' Privacy: Without the explicit and written consent of
other users, you are not permitted to disclose their personal information within the
games or related services. Personal information includes names, contact details,
location information, and any other data that can identify an individual. Respecting the
privacy of others is not only a moral obligation but also a legal requirement. However,
you have the freedom to share your own personal information as you see fit, provided
that you are aware of the potential risks and consequences associated with doing so.
Infringement of Intellectual Property Rights: You must not infringe upon the
intellectual property rights of any party. This means that you should not upload, post,
or distribute copyrighted content without proper authorization. Examples of such
prohibited actions include using pirated games, unauthorized music, movies, or images.
Additionally, you are not allowed to attempt to copy, modify, reverse - engineer, or
distribute our game software or any other content within the Services without our prior
written permission. Intellectual property rights are protected by law, and violating
these rights can result in legal consequences for both you and the Company.
Illegal Activities: You are strictly prohibited from using our Services for any
illegal activities, such as gambling, money laundering, fraud, or any activity that
violates local, national, or international laws. Using our Services for illegal purposes
not only puts you at risk of legal prosecution but also poses a threat to the security
and integrity of our platform and the well - being of other users. You must not organize
or participate in any illegal groups or activities through our platforms, and you must
comply with all applicable laws and regulations at all times.
Disruption of Game Fairness: You must avoid engaging in cheating in games. This
includes using cheats, exploits, or any unfair means to gain an advantage over other
players. Cheating not only undermines the fairness of the game but also ruins the gaming
experience for other users. You must not manipulate game results, artificially boost
scores, or engage in any behavior that undermines the fair - play environment of our
games. Our games are designed to be played fairly, and we expect all users to abide by
the rules and compete on a level playing field.
Commercial Abuse: You are not permitted to conduct unauthorized commercial
activities using our Services. This includes in - game advertising, selling virtual
items for real - world currency or other valuable items without our permission, or using
our platform to promote your own commercial products or services. Our Services are
provided for personal entertainment purposes, and any unauthorized commercial use of our
platform is a violation of these Terms. If you wish to use our Services for commercial
purposes, you must obtain our prior written consent and comply with all applicable terms
and conditions.
Interference with Service Operation: You must not interfere with or disrupt the
normal operation of our Services. This includes launching hacker attacks, sending spam
emails that could overload our servers, or attempting unauthorized access to our
servers, databases, or other system components. Such actions can cause significant
damage to our infrastructure, disrupt the service for other users, and compromise the
security of our platform. If we have reasonable grounds to believe that you have
violated or breached any of these Terms, we reserve the right to take immediate action.
This may involve terminating your account and prohibiting you from using all or part of
the Services, including deleting your account. In the event of account suspension or
termination, you will lose access to the account and any associated content. Please note
that the Company and third - party payment providers will not refund you for virtual
currency or virtual items earned, developed, or purchased in - game.
All content within the Services, including but not limited to game software, text,
graphics, audio, video, trademarks, and logos, is protected by a comprehensive framework
of intellectual property laws. The Company or our relevant licensors are the rightful
and legitimate owners of these intellectual property rights. Without our prior written
permission, you are strictly and absolutely prohibited from engaging in the following
activities:
Copying, modifying, adapting, translating, reverse - engineering, decompiling,
or disassembling any content within the Services: These actions can undermine the
integrity and value of our intellectual property and violate the rights of the copyright
holders. By engaging in such activities, you may be infringing on our intellectual
property rights and could be subject to legal action.
Distributing, disseminating, selling, leasing, licensing, or transferring the
content of the Services in any form: Our content is protected by copyright, and any
unauthorized distribution or transfer of this content is illegal. This includes sharing
our game software, graphics, or other content with others without our permission.
Using the content of the Services for commercial purposes: Our Services are
provided for personal entertainment purposes, and using our content for commercial gain
without our consent is a violation of these Terms. This includes using our game content
in advertising, creating derivative works for sale, or using our trademarks or logos to
promote your own products or services.
Removing or tampering with any copyright notices, trademark logos, or other
intellectual property notices in the content of the Services: These notices are an
important part of our intellectual property rights, and removing or tampering with them
can make it difficult for us to enforce our rights and protect our content.
We grant you a limited license to use the content of the Services solely for
personal entertainment purposes in accordance with these Terms during your use of the
Services. This license allows you to enjoy our content in the manner intended, but it
does not give you any ownership rights or the right to use the content for any other
purpose. We also reserve the right to analyze and use any data and records generated
during your use of the Services to improve service quality, optimize the user
experience, and develop new features. However, we respect your privacy and will handle
your data in accordance with our Privacy Policy.
We place a high and unwavering value on your privacy and are fully and completely
committed to protecting your personal information. We understand the importance of
safeguarding your data in today's digital age, and we take every possible measure to
ensure that your personal information is collected, used, stored, and safeguarded in a
responsible and secure manner. For detailed and comprehensive information on how we
collect, use, store, and safeguard your personal data, please refer to our “Privacy
Policy”. By using the Services, you consent to the processing of your personal
information in accordance with the Privacy Policy.
We implement a range of reasonable technical and organizational measures to
protect the security of your personal information. These measures include using secure
servers, encrypting data, implementing access controls, and regularly monitoring our
systems for security vulnerabilities. However, due to the inherent nature of the
internet and the constantly evolving threat landscape, we cannot guarantee the absolute
security of information. You should be aware of the potential risks when using the
Services and take appropriate precautions, such as using strong passwords, keeping your
devices updated with the latest security patches, and being cautious when sharing
personal information online.
(I) Nature of Virtual Items and
Currency
In - game virtual items and currency (“Virtual Items” and “Virtual Currency”)
are integral and essential components of the Services and are intended for use solely
within the games. Virtual Items and Virtual Currency do not have real - world monetary
value and cannot be exchanged for real currency or other items of actual value. They are
designed to enhance your gaming experience by allowing you to customize your gameplay,
acquire new abilities, or progress more quickly in the game. However, it is important to
remember that they are virtual and have no value outside of the game environment.
(II) Purchase and Use
Rules
You have the option to use real money to purchase Virtual Currency, which can
then be used to acquire Virtual Items. The purchase of Virtual Items and Currency is
subject to these Terms and the specific regulations outlined on the relevant purchase
pages. Before making a purchase, it is crucial that you carefully review the purchase
information, including the quantity and price of Virtual Items and Currency. All
purchases are final and non - refundable, which means that once you have completed the
purchase, you cannot cancel it or request a refund. This policy is in place to ensure
the security and integrity of our payment system and to prevent fraud and abuse.
(III) Management of Virtual
Items and Currency
We have the right to adjust the quantity, value, acquisition methods, and usage
rules of Virtual Items and Currency according to the operational requirements and
business needs of the games. These adjustments may be necessary to balance the game
economy, introduce new features, or respond to user feedback. We will make efforts to
notify you in advance of such adjustments through in - app notifications, emails, or
official website announcements. We also reserve the right to manage, regulate, control,
modify, and delete Virtual Items and Currency. We shall not be liable for any losses
caused to you by these adjustments, as they are made in the best interests of the
overall gaming experience and the stability of the game.
(IV) Account Termination and
Virtual Items
If your account is terminated due to a violation of these Terms or for other
reasons, all Virtual Items and Currency in your account will be considered automatically
forfeited. This means that you will lose all rights to these items, and we have the
right to dispose of them without providing any compensation. It is important to
understand the consequences of violating these Terms and to use our Services in
accordance with the rules and regulations outlined in these Terms.
All purchases made on our gaming platform, including virtual items, in - game currency, subscription services, and downloadable content, are final and non - refundable. This policy applies regardless of the reason, whether it’s dissatisfaction with the purchase, a change of mind, or an accidental purchase. Before making a purchase, we strongly recommend that you carefully consider your decision and confirm the purchase information. Once the purchase is completed, the transaction cannot be reversed.
(I) User - Initiated Termination
You have the right to discontinue using the Services at any time. If you wish to
terminate your account, you can do so through the account management function in the
app. This typically involves navigating to the account settings section, where you will
find an option to initiate the account termination process. Alternatively, you can
contact our customer service team directly. Our customer service representatives are
available during specified business hours to assist you with the account termination
request.
After account termination, you will lose access to all data and information
associated with the account. This includes your game progress, which represents the time
and effort you have invested in playing our games; Virtual Items, which you may have
acquired through purchases or in - game achievements; and Currency, which you could have
used to enhance your gaming experience. Please exercise extreme caution when making this
decision, as the data cannot be recovered once the account is terminated. We do not have
the technical means or legal obligation to restore deleted account data, so it is
essential that you are certain about your decision before proceeding.
(II) Our Termination of
Services
If you violate these Terms, engage in illegal activities, or seriously disrupt
the normal operation of the Services, we have the right to terminate your account and
Services without prior notice. For instance, if we detect that you are using cheats to
gain an unfair advantage in our games, or if you are engaging in activities that violate
local laws, such as using our platform for gambling, we will take immediate action to
protect the integrity of our Services and the interests of other users.
In cases where we need to terminate part or all of the Services due to business
adjustments, technical upgrades, or other reasons, we will notify you in advance. We
understand that such terminations can be inconvenient for you, so we will make every
effort to provide sufficient notice, typically through in - app notifications, emails,
or announcements on our official website. We will also try to provide data migration or
other solutions (if possible) within a reasonable period to minimize the impact on you.
For example, if we are upgrading our game servers and need to temporarily suspend the
game service, we may offer you the option to transfer your game progress to a new server
or provide you with compensation in the form of virtual currency or items.
After the termination of the Services, your license to use the Services will
expire, and you must immediately stop using the Services. We shall not be liable for any
losses caused to you by the termination of the Services, except as otherwise required by
law. This means that you cannot hold us responsible for any financial losses, loss of
data, or other negative impacts that may result from the termination, unless there is a
specific legal provision that obligates us to do so.
(I) Service Availability
We strive to ensure the continuous availability of our Services. However, we do
not guarantee that the Services will be accessible at all times on all devices. The
Services may experience interruptions, delays, or unavailability due to various factors.
Regular maintenance and upgrades are necessary to keep our Services running smoothly and
to introduce new features and improvements. During these scheduled maintenance periods,
which are usually announced in advance, you may not be able to access the Services.
Technical failures can also occur unexpectedly, such as server crashes, software
bugs, or network outages. These issues can be caused by a variety of factors, including
hardware malfunctions, software glitches, or problems with third - party service
providers. In the case of unexpected service interruptions, we may not be able to
provide timely notice, as the nature of these issues often makes it difficult to predict
and prepare for them.
(II) Content Accuracy
We make every effort to ensure the accuracy of the information, content, and
materials provided in the Services. Our team of content creators, editors, and
developers works hard to review and verify all content before it is published. However,
we do not provide any express or implied warranties regarding the accuracy,
completeness, reliability, or timeliness of the content.
The content in our Services may include game descriptions, instructions,
storylines, and other information. Despite our best efforts, there may be errors or
inaccuracies in the content. We are not liable for any losses or damages that you may
incur as a result of relying on the content in the Services. For example, if you make a
decision based on inaccurate game information and it leads to a negative outcome in the
game, such as losing virtual items or currency, we will not be held responsible.
(III) Third - Party Content and
Links
The Services may contain content provided by third parties or links to third -
party websites. These third - party elements are included to enhance the functionality
and variety of our Services. However, we are not responsible for the accuracy, legality,
security, or reliability of third - party content.
When you access third - party content or links through our Services, you do so
at your own risk. The third - party websites may have their own terms of service,
privacy policies, and security practices that are different from ours. We cannot
guarantee the full compatibility of third - party services with our own. For instance,
if you click on a link to a third - party website from our app and your personal
information is compromised on that website, we will not be liable for the consequences.
(IV) Service Risk
Assumption
You assume all risks associated with using the Services. The Services are
provided “as is”, without any form of warranty. This includes, but is not limited to,
warranties of merchantability, fitness for a particular purpose, and non -
infringement.
We are not liable for any direct, indirect, incidental, special, or
consequential losses or damages arising from your use of the Services. For example, if
you experience technical problems while using our Services that result in the loss of
your game progress or the corruption of your device, we will not be responsible for
compensating you for these losses, unless required by law.
(I) Governing Law
These Terms are governed by and construed in accordance with the laws of United
Kingdom. This choice of law ensures that all disputes and matters related to these Terms
are handled in a consistent and legally - compliant manner. The laws of the United
Kingdom provide the framework for interpreting and enforcing the provisions of these
Terms, and they apply regardless of your location or the location where the Services are
accessed.
(II) Dispute Resolution
Method
If a dispute arises between you and us regarding these Terms or the use of the
Services, both parties should first attempt to resolve it through friendly negotiation.
This can involve direct communication between you and our customer service team or
relevant departments. We encourage open and honest dialogue to find a mutually
satisfactory solution.
If the negotiation fails, either party has the right to submit the dispute to
the courts of United Kingdom. This could be a court of law or an alternative dispute
resolution mechanism, depending on the nature of the dispute. Alternative dispute
resolution methods, such as mediation or arbitration, may offer a more efficient and
cost - effective way to resolve disputes in some cases. During the dispute resolution
process, except for the disputed matters, both parties must continue to abide by the
other provisions of these Terms. This ensures that the normal operation of the Services
is not unduly disrupted while the dispute is being resolved.
(I) Severability
If any part of these Terms is determined to be invalid, illegal, or
unenforceable, it shall not affect the validity, legality, and enforceability of the
other parts. We will make every effort to modify the invalid, illegal, or unenforceable
part to comply with legal requirements. If modification is not possible, this part will
be separated from these Terms without affecting the overall effectiveness of the Terms.
For example, if a particular clause in these Terms is found to be in violation of local
laws, we will remove or amend that clause while keeping the rest of the Terms intact and
enforceable.
(II) Waiver
Our failure or delay in exercising any rights under these Terms shall not be
construed as a waiver of such rights. Just because we do not immediately enforce a
particular provision against you at a certain time does not mean that we will not
enforce it in the future. We reserve the right to enforce all of our rights under these
Terms at any time. This means that if we choose not to take action against a minor
violation initially, we still have the option to do so if the violation continues or if
similar violations occur in the future.
(III) Amendment of Terms
We have the right to amend these Terms at any time. The amended Terms will be
announced on our designated channels, such as in the app or on the official website.
They will come into effect after a reasonable period, typically 15 days from the date of
announcement. This allows you sufficient time to review the changes and decide whether
you wish to continue using the Services. If you continue to use the Services after the
amendment of the Terms, it indicates your acceptance of the new Terms. It is your
responsibility to check these Terms regularly to stay informed about any changes. We
recommend that you bookmark the page where the Terms are posted or enable notifications
in the app to ensure that you are aware of any updates.
(IV) Notices
Notices sent by us to you can be made through in - app notifications, emails,
text messages, or official website announcements. Notices are considered delivered upon
sending. This means that once we send a notice using one of these methods, it is assumed
that you have received it, even if you do not actually open or read it. You are
responsible for regularly checking for notice information to stay informed about
relevant changes and important matters regarding the Services. For example, if we send
you an email notifying you of a change to our privacy policy, it is your obligation to
check your email and review the changes.
These Terms constitute the entire agreement between you and the Company
regarding the use of the Services. They supersede all previous oral or written
agreements on the use of the Services. If you have any questions or suggestions
regarding these Terms, you can contact us via [email protected] or at Tallis House,
2 Tallis Street, London, Greater London, United Kingdom,EC4Y 0AB. Our customer service
team is available to assist you and answer any inquiries you may have. We value your
feedback and are committed to providing you with the best possible service experience.