These Terms of Service (hereinafter referred to as the “Terms”) are a set of legally binding regulations established between you and the Company. They comprehensively and meticulously govern every aspect of your access to, as well as your utilization of, all services provided by the Company. This encompasses the Company’s official websites, mobile applications, a diverse array of casual games, and any other services accessible through our platforms, which are collectively referred to as the “Services” within the context of these Terms. Before you commence using the Services, it is of paramount importance that you undertake a thorough and detailed reading of these Terms. By accessing or engaging with the Services in any manner, you explicitly signify your unwavering acceptance and agreement to be fully bound by the provisions of these Terms. In the event that you find yourself in disagreement with any portion, no matter how seemingly minor, of these Terms, you are required to immediately and irrevocably cease all use of the Services.
(I) Age Requirement
In order to be eligible to use the Services provided by the Company, you must have attained the age of at least 13 years old. This age restriction is firmly in place to ensure compliance with various legal requirements and to safeguard the well - being of our users, especially the younger demographic. If you are under the age of 13, we earnestly and respectfully request that you refrain from using our Services. For users who fall within the age range of 13 to 18 years old, it is an absolute prerequisite that parental or guardian consent is obtained prior to using our Services. This consent serves as a crucial safeguard to protect the interests and privacy of minors in the online environment. We are wholeheartedly and unwaveringly committed to adhering to all relevant laws and regulations concerning minors' online activities. Our primary objective in this regard is to create a safe, secure, and nurturing digital space where minors can enjoy our Services without compromising their privacy or well - being.
(II) Account Registration
Certain services offered by the Company mandate the creation of an account. During the registration process, you are legally obligated to furnish accurate, comprehensive, and up - to - date personal information. This information typically includes, but is not limited to, your full legal name, date of birth, valid email address, mobile phone number, and a secure password. It is essential that the information you provide is truthful and current, as it forms the basis of your interaction with our Services. You bear the sole and exclusive responsibility for maintaining the strict confidentiality of your account information. Under no circumstances should you share your account details, especially your password, with any other individual. Any activities that occur under your account will be attributed to you, and you will be held fully accountable for all such actions. The Company shall not be held liable for any losses or damages that may arise as a direct or indirect result of your failure to adequately protect your account information. It is your duty to take all necessary precautions to ensure the security of your account, such as using strong, unique passwords and enabling two - factor authentication where available.
(III) Compliance with Laws
When using our Services, you are required to strictly comply with all applicable laws and regulations, with particular emphasis on those in the [specific jurisdiction] where you access the Services. This means that you must adhere to local, national, and international laws that govern online activities, data protection, intellectual property, and other relevant areas. Any use of our Services for illegal or inappropriate activities is strictly and categorically prohibited. Such prohibited activities encompass a wide range of behaviors, including but not limited to intellectual property infringement, which includes the unauthorized use, reproduction, or distribution of copyrighted materials; harassment of other users, which may involve sending unwanted messages, making threats, or engaging in any form of conduct that causes distress or discomfort; and the dissemination of harmful or illegal content, such as content that promotes violence, hate, or illegal activities. By using our Services, you represent and warrant that you will abide by all applicable laws and regulations, and you will not use our Services to engage in any illegal or unethical behavior.
(IV) Account Nature
User accounts are exclusively and specifically intended for personal use only. This means that you are not permitted to transfer, sell, lease, or share your account with any third parties. The account is tied to your individual identity and is designed to provide you with a personalized and secure experience. Sharing your account can lead to a variety of issues, including security breaches, unauthorized access to your personal information, and violations of our Terms. If we detect any unauthorized third - party use of your account, we reserve the absolute right to suspend or terminate the account without prior notice. In addition to taking such actions, we will also take appropriate measures to protect the rights and interests of other users, such as investigating the incident, blocking the unauthorized access, and reporting any illegal activities to the relevant authorities.
(V) Use License
We grant you a limited, non - transferable, and non - exclusive license to use the Services solely for personal entertainment purposes. This license is subject to the terms and conditions outlined in these Terms. Without our prior written consent, you are strictly prohibited from using the Services for any commercial activities. Commercial activities include, but are not limited to, streaming our games for profit, which involves using our game content to generate revenue through platforms such as Twitch or YouTube; using game content in advertising without permission, which may involve incorporating our game assets, characters, or gameplay into promotional materials; and creating derivative works for commercial gain, which includes modifying our game content and selling it as a new product. By using our Services, you confirm that you meet all of the above - mentioned eligibility criteria, and you understand and agree to the limitations of the use license. We reserve the right to update and modify the user eligibility terms at any time, and it is your responsibility to regularly review these terms to ensure ongoing compliance.
(I) Service Content
The Company offers a rich, diverse, and extensive range of casual gaming services designed to cater to the varied interests and preferences of our users. Our service offerings include game downloads, which allow you to easily install and enjoy our games on your devices; seamless installations that ensure a smooth and hassle - free setup process; engaging online gaming experiences that enable you to interact with other players from around the world; and in - game purchase options that provide you with the opportunity to enhance your gaming experience by acquiring virtual items and currency. We are constantly and continuously dedicated to enhancing our Services. This involves introducing new and exciting game content on a regular basis, optimizing game performance to ensure smooth gameplay, and enriching gameplay with innovative features and mechanics. Whether you are a fan of thrilling puzzle games that challenge your mind, relaxing simulation games that offer a peaceful escape, or immersive role - playing adventures that transport you to new worlds, our aim is to deliver high - quality entertainment that exceeds your expectations.
(II) Service Changes
We reserve the inherent right to modify the content, functions, and rules of the Services in accordance with our business development needs. These changes may be necessary to adapt to technological advancements, market trends, or user feedback. Such changes may involve adjustments to gameplay mechanics, which could include changes to how the game is played, such as modifying the controls, rules, or objectives; updates to Virtual Items and Currency, which may affect their availability, value, or functionality; and modifications to service fees, which could include changes to the cost of in - game purchases or subscription services. We understand the importance of keeping you informed about these changes, and we will make every reasonable effort to notify you in advance of such changes through various channels, such as in - app notifications, emails, or official website announcements. If you continue to use the Services after the changes have been implemented, it will be deemed as your acceptance of the new Terms. It is your responsibility to stay informed about these changes and to review the updated Terms regularly to ensure that you are aware of any modifications that may affect your use of the Services.
You acknowledge and agree that if the Company, at its sole and absolute discretion, determines that you have violated our code of conduct, we reserve the right to take appropriate and necessary actions. These actions may range from restricting your access to certain content or features of the Services to suspending or terminating your account and prohibiting you from using some or all of the Services. Our code of conduct is designed to create a safe, respectful, and enjoyable environment for all users, and we expect all users to abide by these rules.
When using the Services, you must scrupulously avoid the following behaviors:
Inappropriate Content Dissemination: You are strictly prohibited from transmitting, posting, or displaying any offensive content. This includes content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, pornographic, or discriminatory based on race, ethnicity, gender, religion, or other protected characteristics. Such content can cause distress, harm, or offense to other users and undermine the positive and inclusive environment we strive to create. When interacting with other users, it is essential that you use respectful and appropriate language at all times. This means refraining from using offensive language, making derogatory remarks, or engaging in any form of communication that is disrespectful or inappropriate.
Infringement of Others' Privacy: Without the explicit and written consent of other users, you are not permitted to disclose their personal information within the games or related services. Personal information includes names, contact details, location information, and any other data that can identify an individual. Respecting the privacy of others is not only a moral obligation but also a legal requirement. However, you have the freedom to share your own personal information as you see fit, provided that you are aware of the potential risks and consequences associated with doing so.
Infringement of Intellectual Property Rights: You must not infringe upon the intellectual property rights of any party. This means that you should not upload, post, or distribute copyrighted content without proper authorization. Examples of such prohibited actions include using pirated games, unauthorized music, movies, or images. Additionally, you are not allowed to attempt to copy, modify, reverse - engineer, or distribute our game software or any other content within the Services without our prior written permission. Intellectual property rights are protected by law, and violating these rights can result in legal consequences for both you and the Company.
Illegal Activities: You are strictly prohibited from using our Services for any illegal activities, such as gambling, money laundering, fraud, or any activity that violates local, national, or international laws. Using our Services for illegal purposes not only puts you at risk of legal prosecution but also poses a threat to the security and integrity of our platform and the well - being of other users. You must not organize or participate in any illegal groups or activities through our platforms, and you must comply with all applicable laws and regulations at all times.
Disruption of Game Fairness: You must avoid engaging in cheating in games. This includes using cheats, exploits, or any unfair means to gain an advantage over other players. Cheating not only undermines the fairness of the game but also ruins the gaming experience for other users. You must not manipulate game results, artificially boost scores, or engage in any behavior that undermines the fair - play environment of our games. Our games are designed to be played fairly, and we expect all users to abide by the rules and compete on a level playing field.
Commercial Abuse: You are not permitted to conduct unauthorized commercial activities using our Services. This includes in - game advertising, selling virtual items for real - world currency or other valuable items without our permission, or using our platform to promote your own commercial products or services. Our Services are provided for personal entertainment purposes, and any unauthorized commercial use of our platform is a violation of these Terms. If you wish to use our Services for commercial purposes, you must obtain our prior written consent and comply with all applicable terms and conditions.
Interference with Service Operation: You must not interfere with or disrupt the normal operation of our Services. This includes launching hacker attacks, sending spam emails that could overload our servers, or attempting unauthorized access to our servers, databases, or other system components. Such actions can cause significant damage to our infrastructure, disrupt the service for other users, and compromise the security of our platform. If we have reasonable grounds to believe that you have violated or breached any of these Terms, we reserve the right to take immediate action. This may involve terminating your account and prohibiting you from using all or part of the Services, including deleting your account. In the event of account suspension or termination, you will lose access to the account and any associated content. Please note that the Company and third - party payment providers will not refund you for virtual currency or virtual items earned, developed, or purchased in - game.
All content within the Services, including but not limited to game software, text, graphics, audio, video, trademarks, and logos, is protected by a comprehensive framework of intellectual property laws. The Company or our relevant licensors are the rightful and legitimate owners of these intellectual property rights. Without our prior written permission, you are strictly and absolutely prohibited from engaging in the following activities:
Copying, modifying, adapting, translating, reverse - engineering, decompiling, or disassembling any content within the Services: These actions can undermine the integrity and value of our intellectual property and violate the rights of the copyright holders. By engaging in such activities, you may be infringing on our intellectual property rights and could be subject to legal action.
Distributing, disseminating, selling, leasing, licensing, or transferring the content of the Services in any form: Our content is protected by copyright, and any unauthorized distribution or transfer of this content is illegal. This includes sharing our game software, graphics, or other content with others without our permission.
Using the content of the Services for commercial purposes: Our Services are provided for personal entertainment purposes, and using our content for commercial gain without our consent is a violation of these Terms. This includes using our game content in advertising, creating derivative works for sale, or using our trademarks or logos to promote your own products or services.
Removing or tampering with any copyright notices, trademark logos, or other intellectual property notices in the content of the Services: These notices are an important part of our intellectual property rights, and removing or tampering with them can make it difficult for us to enforce our rights and protect our content.
We grant you a limited license to use the content of the Services solely for personal entertainment purposes in accordance with these Terms during your use of the Services. This license allows you to enjoy our content in the manner intended, but it does not give you any ownership rights or the right to use the content for any other purpose. We also reserve the right to analyze and use any data and records generated during your use of the Services to improve service quality, optimize the user experience, and develop new features. However, we respect your privacy and will handle your data in accordance with our Privacy Policy.
We place a high and unwavering value on your privacy and are fully and completely committed to protecting your personal information. We understand the importance of safeguarding your data in today's digital age, and we take every possible measure to ensure that your personal information is collected, used, stored, and safeguarded in a responsible and secure manner. For detailed and comprehensive information on how we collect, use, store, and safeguard your personal data, please refer to our “Privacy Policy”. By using the Services, you consent to the processing of your personal information in accordance with the Privacy Policy.
We implement a range of reasonable technical and organizational measures to protect the security of your personal information. These measures include using secure servers, encrypting data, implementing access controls, and regularly monitoring our systems for security vulnerabilities. However, due to the inherent nature of the internet and the constantly evolving threat landscape, we cannot guarantee the absolute security of information. You should be aware of the potential risks when using the Services and take appropriate precautions, such as using strong passwords, keeping your devices updated with the latest security patches, and being cautious when sharing personal information online.
(I) Nature of Virtual Items and Currency
In - game virtual items and currency (“Virtual Items” and “Virtual Currency”) are integral and essential components of the Services and are intended for use solely within the games. Virtual Items and Virtual Currency do not have real - world monetary value and cannot be exchanged for real currency or other items of actual value. They are designed to enhance your gaming experience by allowing you to customize your gameplay, acquire new abilities, or progress more quickly in the game. However, it is important to remember that they are virtual and have no value outside of the game environment.
(II) Purchase and Use Rules
You have the option to use real money to purchase Virtual Currency, which can then be used to acquire Virtual Items. The purchase of Virtual Items and Currency is subject to these Terms and the specific regulations outlined on the relevant purchase pages. Before making a purchase, it is crucial that you carefully review the purchase information, including the quantity and price of Virtual Items and Currency. All purchases are final and non - refundable, which means that once you have completed the purchase, you cannot cancel it or request a refund. This policy is in place to ensure the security and integrity of our payment system and to prevent fraud and abuse.
(III) Management of Virtual Items and Currency
We have the right to adjust the quantity, value, acquisition methods, and usage rules of Virtual Items and Currency according to the operational requirements and business needs of the games. These adjustments may be necessary to balance the game economy, introduce new features, or respond to user feedback. We will make efforts to notify you in advance of such adjustments through in - app notifications, emails, or official website announcements. We also reserve the right to manage, regulate, control, modify, and delete Virtual Items and Currency. We shall not be liable for any losses caused to you by these adjustments, as they are made in the best interests of the overall gaming experience and the stability of the game.
(IV) Account Termination and Virtual Items
If your account is terminated due to a violation of these Terms or for other reasons, all Virtual Items and Currency in your account will be considered automatically forfeited. This means that you will lose all rights to these items, and we have the right to dispose of them without providing any compensation. It is important to understand the consequences of violating these Terms and to use our Services in accordance with the rules and regulations outlined in these Terms.
All purchases made on our gaming platform, including virtual items, in - game currency, subscription services, and downloadable content, are final and non - refundable. This policy applies regardless of the reason, whether it’s dissatisfaction with the purchase, a change of mind, or an accidental purchase. Before making a purchase, we strongly recommend that you carefully consider your decision and confirm the purchase information. Once the purchase is completed, the transaction cannot be reversed.
(I) User - Initiated Termination
You have the right to discontinue using the Services at any time. If you wish to terminate your account, you can do so through the account management function in the app. This typically involves navigating to the account settings section, where you will find an option to initiate the account termination process. Alternatively, you can contact our customer service team directly. Our customer service representatives are available during specified business hours to assist you with the account termination request.
After account termination, you will lose access to all data and information associated with the account. This includes your game progress, which represents the time and effort you have invested in playing our games; Virtual Items, which you may have acquired through purchases or in - game achievements; and Currency, which you could have used to enhance your gaming experience. Please exercise extreme caution when making this decision, as the data cannot be recovered once the account is terminated. We do not have the technical means or legal obligation to restore deleted account data, so it is essential that you are certain about your decision before proceeding.
(II) Our Termination of Services
If you violate these Terms, engage in illegal activities, or seriously disrupt the normal operation of the Services, we have the right to terminate your account and Services without prior notice. For instance, if we detect that you are using cheats to gain an unfair advantage in our games, or if you are engaging in activities that violate local laws, such as using our platform for gambling, we will take immediate action to protect the integrity of our Services and the interests of other users.
In cases where we need to terminate part or all of the Services due to business adjustments, technical upgrades, or other reasons, we will notify you in advance. We understand that such terminations can be inconvenient for you, so we will make every effort to provide sufficient notice, typically through in - app notifications, emails, or announcements on our official website. We will also try to provide data migration or other solutions (if possible) within a reasonable period to minimize the impact on you. For example, if we are upgrading our game servers and need to temporarily suspend the game service, we may offer you the option to transfer your game progress to a new server or provide you with compensation in the form of virtual currency or items.
After the termination of the Services, your license to use the Services will expire, and you must immediately stop using the Services. We shall not be liable for any losses caused to you by the termination of the Services, except as otherwise required by law. This means that you cannot hold us responsible for any financial losses, loss of data, or other negative impacts that may result from the termination, unless there is a specific legal provision that obligates us to do so.
(I) Service Availability
We strive to ensure the continuous availability of our Services. However, we do not guarantee that the Services will be accessible at all times on all devices. The Services may experience interruptions, delays, or unavailability due to various factors. Regular maintenance and upgrades are necessary to keep our Services running smoothly and to introduce new features and improvements. During these scheduled maintenance periods, which are usually announced in advance, you may not be able to access the Services.
Technical failures can also occur unexpectedly, such as server crashes, software bugs, or network outages. These issues can be caused by a variety of factors, including hardware malfunctions, software glitches, or problems with third - party service providers. In the case of unexpected service interruptions, we may not be able to provide timely notice, as the nature of these issues often makes it difficult to predict and prepare for them.
(II) Content Accuracy
We make every effort to ensure the accuracy of the information, content, and materials provided in the Services. Our team of content creators, editors, and developers works hard to review and verify all content before it is published. However, we do not provide any express or implied warranties regarding the accuracy, completeness, reliability, or timeliness of the content.
The content in our Services may include game descriptions, instructions, storylines, and other information. Despite our best efforts, there may be errors or inaccuracies in the content. We are not liable for any losses or damages that you may incur as a result of relying on the content in the Services. For example, if you make a decision based on inaccurate game information and it leads to a negative outcome in the game, such as losing virtual items or currency, we will not be held responsible.
(III) Third - Party Content and Links
The Services may contain content provided by third parties or links to third - party websites. These third - party elements are included to enhance the functionality and variety of our Services. However, we are not responsible for the accuracy, legality, security, or reliability of third - party content.
When you access third - party content or links through our Services, you do so at your own risk. The third - party websites may have their own terms of service, privacy policies, and security practices that are different from ours. We cannot guarantee the full compatibility of third - party services with our own. For instance, if you click on a link to a third - party website from our app and your personal information is compromised on that website, we will not be liable for the consequences.
(IV) Service Risk Assumption
You assume all risks associated with using the Services. The Services are provided “as is”, without any form of warranty. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non - infringement.
We are not liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the Services. For example, if you experience technical problems while using our Services that result in the loss of your game progress or the corruption of your device, we will not be responsible for compensating you for these losses, unless required by law.
(I) Governing Law
These Terms are governed by and construed in accordance with the laws of United Kingdom. This choice of law ensures that all disputes and matters related to these Terms are handled in a consistent and legally - compliant manner. The laws of the United Kingdom provide the framework for interpreting and enforcing the provisions of these Terms, and they apply regardless of your location or the location where the Services are accessed.
(II) Dispute Resolution Method
If a dispute arises between you and us regarding these Terms or the use of the Services, both parties should first attempt to resolve it through friendly negotiation. This can involve direct communication between you and our customer service team or relevant departments. We encourage open and honest dialogue to find a mutually satisfactory solution.
If the negotiation fails, either party has the right to submit the dispute to the courts of United Kingdom. This could be a court of law or an alternative dispute resolution mechanism, depending on the nature of the dispute. Alternative dispute resolution methods, such as mediation or arbitration, may offer a more efficient and cost - effective way to resolve disputes in some cases. During the dispute resolution process, except for the disputed matters, both parties must continue to abide by the other provisions of these Terms. This ensures that the normal operation of the Services is not unduly disrupted while the dispute is being resolved.
(I) Severability
If any part of these Terms is determined to be invalid, illegal, or unenforceable, it shall not affect the validity, legality, and enforceability of the other parts. We will make every effort to modify the invalid, illegal, or unenforceable part to comply with legal requirements. If modification is not possible, this part will be separated from these Terms without affecting the overall effectiveness of the Terms. For example, if a particular clause in these Terms is found to be in violation of local laws, we will remove or amend that clause while keeping the rest of the Terms intact and enforceable.
(II) Waiver
Our failure or delay in exercising any rights under these Terms shall not be construed as a waiver of such rights. Just because we do not immediately enforce a particular provision against you at a certain time does not mean that we will not enforce it in the future. We reserve the right to enforce all of our rights under these Terms at any time. This means that if we choose not to take action against a minor violation initially, we still have the option to do so if the violation continues or if similar violations occur in the future.
(III) Amendment of Terms
We have the right to amend these Terms at any time. The amended Terms will be announced on our designated channels, such as in the app or on the official website. They will come into effect after a reasonable period, typically 15 days from the date of announcement. This allows you sufficient time to review the changes and decide whether you wish to continue using the Services. If you continue to use the Services after the amendment of the Terms, it indicates your acceptance of the new Terms. It is your responsibility to check these Terms regularly to stay informed about any changes. We recommend that you bookmark the page where the Terms are posted or enable notifications in the app to ensure that you are aware of any updates.
(IV) Notices
Notices sent by us to you can be made through in - app notifications, emails, text messages, or official website announcements. Notices are considered delivered upon sending. This means that once we send a notice using one of these methods, it is assumed that you have received it, even if you do not actually open or read it. You are responsible for regularly checking for notice information to stay informed about relevant changes and important matters regarding the Services. For example, if we send you an email notifying you of a change to our privacy policy, it is your obligation to check your email and review the changes.
These Terms constitute the entire agreement between you and the Company regarding the use of the Services. They supersede all previous oral or written agreements on the use of the Services. If you have any questions or suggestions regarding these Terms, you can contact us via [email protected] or at 29246 Office Suite 29a, 3/F., 23 Wharf Street,London SE8 3GG United Kingdom. Our customer service team is available to assist you and answer any inquiries you may have. We value your feedback and are committed to providing you with the best possible service experience.